Get call evaluations
curl --request GET \
--url https://mgmt-api.voxfra.com/v1/calls/{id}/evaluations \
--header 'X-API-Key: <api-key>'import requests
url = "https://mgmt-api.voxfra.com/v1/calls/{id}/evaluations"
headers = {"X-API-Key": "<api-key>"}
response = requests.get(url, headers=headers)
print(response.text)const options = {method: 'GET', headers: {'X-API-Key': '<api-key>'}};
fetch('https://mgmt-api.voxfra.com/v1/calls/{id}/evaluations', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));<?php
$curl = curl_init();
curl_setopt_array($curl, [
CURLOPT_URL => "https://mgmt-api.voxfra.com/v1/calls/{id}/evaluations",
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => "",
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 30,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => "GET",
CURLOPT_HTTPHEADER => [
"X-API-Key: <api-key>"
],
]);
$response = curl_exec($curl);
$err = curl_error($curl);
curl_close($curl);
if ($err) {
echo "cURL Error #:" . $err;
} else {
echo $response;
}package main
import (
"fmt"
"net/http"
"io"
)
func main() {
url := "https://mgmt-api.voxfra.com/v1/calls/{id}/evaluations"
req, _ := http.NewRequest("GET", url, nil)
req.Header.Add("X-API-Key", "<api-key>")
res, _ := http.DefaultClient.Do(req)
defer res.Body.Close()
body, _ := io.ReadAll(res.Body)
fmt.Println(string(body))
}HttpResponse<String> response = Unirest.get("https://mgmt-api.voxfra.com/v1/calls/{id}/evaluations")
.header("X-API-Key", "<api-key>")
.asString();require 'uri'
require 'net/http'
url = URI("https://mgmt-api.voxfra.com/v1/calls/{id}/evaluations")
http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true
request = Net::HTTP::Get.new(url)
request["X-API-Key"] = '<api-key>'
response = http.request(request)
puts response.read_body{
"data": {
"call_id": "11111111-1111-1111-1111-111111111111",
"status": "completed",
"updated_at": "2026-05-08T10:18:00Z",
"call": {
"id": "11111111-1111-1111-1111-111111111111",
"client_id": "00000000-0000-0000-0000-000000000002",
"created_at": "2026-05-08T10:00:00Z",
"caller_full_name": "Jane Smith",
"caller_phone_number": "+15551234567",
"call_summary": "Customer asked about service availability."
},
"lead_quality": {
"state": "completed",
"completed_at": "2026-05-08T10:15:00Z",
"result": {
"overall_score": 4.5,
"sentiment": {
"value": "positive",
"rationale": "Caller remained upbeat throughout."
},
"flags": {
"negative_call": false,
"human_review_required": false,
"review_reason": null
},
"scores": {
"lead_completion": {
"score": 5,
"rationale": null
},
"clarity_politeness": {
"score": 4,
"rationale": "The agent stayed concise and polite."
},
"relevance_questions": {
"score": 4,
"rationale": "Questions matched the caller intent."
},
"objection_handling": {
"score": 3,
"rationale": "Handled objections but missed a follow-up."
},
"naturalness": {
"score": 4,
"rationale": "The delivery sounded conversational."
},
"lead_intent": {
"score": 5,
"rationale": "Caller clearly wanted a booking."
},
"failure_risk": {
"score": 2,
"rationale": "Only minor drop-off risk surfaced."
}
}
}
},
"prompt_adherence": {
"state": "completed",
"completed_at": "2026-05-08T10:18:00Z",
"result": {
"score": 4,
"critical_failures_summary": null,
"what_went_well": [
"Used the approved greeting",
"Captured callback preference"
],
"what_went_wrong": [
"Skipped one pricing disclaimer"
],
"recommendations_for_improvement": [
"Ask the disclaimer question before transfer"
],
"prompt": {
"system_instruction": "Always greet the caller and confirm callback preference.",
"system_variables": {
"dealership_name": "Northside Auto",
"escalation_phone": "+14165550123"
}
}
}
}
}
}{
"error": "Unauthorized"
}{
"error": "Call not found"
}{
"error": "Internal Server Error",
"message": "Unexpected error"
}Evaluations
Get Call Evaluations
Returns the evaluation artifact for a single call.
The call itself must belong to the authenticated organization. Missing evaluation rows are modeled inside the payload with pending or partial workflow state rather than returning 404.
GET
/
v1
/
calls
/
{id}
/
evaluations
Get call evaluations
curl --request GET \
--url https://mgmt-api.voxfra.com/v1/calls/{id}/evaluations \
--header 'X-API-Key: <api-key>'import requests
url = "https://mgmt-api.voxfra.com/v1/calls/{id}/evaluations"
headers = {"X-API-Key": "<api-key>"}
response = requests.get(url, headers=headers)
print(response.text)const options = {method: 'GET', headers: {'X-API-Key': '<api-key>'}};
fetch('https://mgmt-api.voxfra.com/v1/calls/{id}/evaluations', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));<?php
$curl = curl_init();
curl_setopt_array($curl, [
CURLOPT_URL => "https://mgmt-api.voxfra.com/v1/calls/{id}/evaluations",
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => "",
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 30,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => "GET",
CURLOPT_HTTPHEADER => [
"X-API-Key: <api-key>"
],
]);
$response = curl_exec($curl);
$err = curl_error($curl);
curl_close($curl);
if ($err) {
echo "cURL Error #:" . $err;
} else {
echo $response;
}package main
import (
"fmt"
"net/http"
"io"
)
func main() {
url := "https://mgmt-api.voxfra.com/v1/calls/{id}/evaluations"
req, _ := http.NewRequest("GET", url, nil)
req.Header.Add("X-API-Key", "<api-key>")
res, _ := http.DefaultClient.Do(req)
defer res.Body.Close()
body, _ := io.ReadAll(res.Body)
fmt.Println(string(body))
}HttpResponse<String> response = Unirest.get("https://mgmt-api.voxfra.com/v1/calls/{id}/evaluations")
.header("X-API-Key", "<api-key>")
.asString();require 'uri'
require 'net/http'
url = URI("https://mgmt-api.voxfra.com/v1/calls/{id}/evaluations")
http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true
request = Net::HTTP::Get.new(url)
request["X-API-Key"] = '<api-key>'
response = http.request(request)
puts response.read_body{
"data": {
"call_id": "11111111-1111-1111-1111-111111111111",
"status": "completed",
"updated_at": "2026-05-08T10:18:00Z",
"call": {
"id": "11111111-1111-1111-1111-111111111111",
"client_id": "00000000-0000-0000-0000-000000000002",
"created_at": "2026-05-08T10:00:00Z",
"caller_full_name": "Jane Smith",
"caller_phone_number": "+15551234567",
"call_summary": "Customer asked about service availability."
},
"lead_quality": {
"state": "completed",
"completed_at": "2026-05-08T10:15:00Z",
"result": {
"overall_score": 4.5,
"sentiment": {
"value": "positive",
"rationale": "Caller remained upbeat throughout."
},
"flags": {
"negative_call": false,
"human_review_required": false,
"review_reason": null
},
"scores": {
"lead_completion": {
"score": 5,
"rationale": null
},
"clarity_politeness": {
"score": 4,
"rationale": "The agent stayed concise and polite."
},
"relevance_questions": {
"score": 4,
"rationale": "Questions matched the caller intent."
},
"objection_handling": {
"score": 3,
"rationale": "Handled objections but missed a follow-up."
},
"naturalness": {
"score": 4,
"rationale": "The delivery sounded conversational."
},
"lead_intent": {
"score": 5,
"rationale": "Caller clearly wanted a booking."
},
"failure_risk": {
"score": 2,
"rationale": "Only minor drop-off risk surfaced."
}
}
}
},
"prompt_adherence": {
"state": "completed",
"completed_at": "2026-05-08T10:18:00Z",
"result": {
"score": 4,
"critical_failures_summary": null,
"what_went_well": [
"Used the approved greeting",
"Captured callback preference"
],
"what_went_wrong": [
"Skipped one pricing disclaimer"
],
"recommendations_for_improvement": [
"Ask the disclaimer question before transfer"
],
"prompt": {
"system_instruction": "Always greet the caller and confirm callback preference.",
"system_variables": {
"dealership_name": "Northside Auto",
"escalation_phone": "+14165550123"
}
}
}
}
}
}{
"error": "Unauthorized"
}{
"error": "Call not found"
}{
"error": "Internal Server Error",
"message": "Unexpected error"
}Use this endpoint to retrieve the evaluation artifact for a single call.
It exposes explicit workflow state, score and rationale fields for lead quality, and the evaluated prompt snapshot for prompt-adherence reviews when available. A missing call returns
404; a call with no finished evaluation rows still returns 200 with pending or partial state.Was this page helpful?
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